Technical Product Manager
Location: Palm Beach Gardens, FL
Job ID: #70507
Pay Range: $73-84 ph (W2)
Duration: 3 mos
Key Responsibilities:
* Identify customer needs through workshops, focus groups, and research initiatives; share insights with key stakeholders and development professionals.
* Define the product backlog by incorporating feedback from customer requirements, business stakeholders, marketing teams, and customer feedback loops.
* Create epics, user stories, and acceptance criteria to establish product requirements, and refine stories for Lynx API with the product development team.
* Actively engage in the Agile methodology framework for product development and participate in Sprint planning and Scrum ceremonies associated with quarterly PI planning.
* Utilize a prioritization framework to organize the product backlog.
* Collaborate with Product Development, Design, QA, stakeholders, and other business teams to ensure the delivery of quality product features for Lynx API
* Partner with Architecture and Design teams to address customer needs and develop technically feasible solutions.
* Collect customer feedback to evolve and iterate on Lynx Fleet and Lynx API products.
* Remain involved in all stages of the Lynx API product life cycle, defining and implementing refinements and upgrades to enhance product offering.
* Triage and prioritize bugs or incidents to ensure product quality, working closely with Support and Development teams.
* Drive product features for Lynx API and the API Developer Portal to meet the needs of Lynx customers.
* Define key metrics to drive Lynx API product adoption in alignment with the product vision and monitor API metrics and user feedback for continuous improvement.
* Document product release notes, product announcements, feature specifications, and user guides for customers and support teams.
* Oversee the API documentation, developer portal experience, and self-service integration and onboarding guides to improve developer adoption.
* Define and refine API standards, versioning, rate limiting, and access control policies.
* Work closely with engineers to ensure APIs are well-architected, secure, and performant.
* Lead API monetization strategies and pricing models for enterprise customers.
* Ensure seamless integration of APIs with customers, partners, data platforms, and third-party applications.
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